Refund policy

💻 Digital Product Policy

Thank you for purchasing from PCOS Balance Guide!
Please note that all our products are 100% digital downloads — no physical items will be shipped.

Once a digital product has been accessed or downloaded, it cannot be returned or refunded, as there is no way to verify a product “return” after delivery. We truly appreciate your understanding.

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🔁 Refund Eligibility

Refunds may only be considered in the following situations:

🧾 You accidentally purchased the same product more than once.
⚙️ You are facing a technical issue that prevents you from accessing or downloading your files, and our support team is unable to resolve it.

In these cases, please contact us at:
📧 support@vitalrebalance.store
within 7 days of purchase, along with your order details and a brief description of the issue.

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🚫 Non-Refundable Situations

We do not offer refunds for:

Change of mind after purchase.
Incompatibility with your device, software, or printer.
Failure to download or use the product.

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💬 Need Help?

Your satisfaction is very important to us. We’re here to ensure you have a smooth and positive experience with your purchase.
If you need assistance or have any questions, please reach out to our support team at:

📧support@vitalrebalance.store

We’re always happy to help you 💚